MINISO X15 Pro AI Translator Earbuds AI Translation & Open-Ear Comfort

Free shipping on every order, with no minimum spend.

Orders are processed within 1–2 business days. Estimated delivery, including processing:

• United Kingdom: 5–7 business days
• Spain: 5–7 business days
• Mexico: 5–7 business days
• Brazil: 5–7 business days

Customs duties and import taxes are covered by Forvani, so there is nothing extra to pay on delivery. You will receive a tracking link by email as soon as your order ships.

Read our shipping policy

Changed your mind? Return your order within 15 days of delivery, no reason needed.

• The product must be unused, in its original condition and returned with all accessories (and the original packaging where possible).
• Email support@forvanistore.com with your order number and we will send you the return instructions.
• No restocking fees. Refunds are issued to your original payment method within 7 business days of receiving your return.

Return shipping for change-of-mind returns is paid by the customer. Items that arrive damaged, defective or incorrect are returned at our cost.

Read our return, refund & warranty policy

Every Forvani product is covered by a 90-day warranty against manufacturing defects, starting from the delivery date and handled directly by Forvani.

If a defect is confirmed, we will repair, replace or refund your product, and we cover the return shipping.

The warranty does not cover accidental damage, drops, misuse, unauthorised repairs, liquid damage beyond the stated water resistance or normal wear and tear.

To make a claim, email support@forvanistore.com with your order number and a photo or short video of the issue. Your statutory rights are not affected.

Questions about your product, pairing or your order? Our team is happy to help.

Email: support@forvanistore.com
Monday to Friday, 9:00–18:00 (UK time). We reply within 48 hours.

Go to our contact page