Terms of service

By accessing and placing an order with Ellowena, you confirm that you agree to and are bound by the service terms contained in the General Terms and Conditions outlined below. These terms apply to the entire website and any email or other form of communication between you and Ellowena.

Under no circumstances shall the Ellowena team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to data or profit loss, arising from the use of, or the inability to use, the materials on this website, even if the Ellowena team or an authorized representative has been notified of the possibility of such damages. If your use of materials from this site results in the need for maintenance, repair, or correction of equipment or data, you assume any costs thereof.

Ellowena is not responsible for any outcomes that may occur during the use of our resources. We reserve the right to change prices and revise these terms at any time.

LICENSE

Ellowena grants you a revocable, non-exclusive, non-transferable, limited license to access and use the website strictly in accordance with these Terms.

These General Terms and Conditions constitute a contract between you and Ellowena (a trading name of Forvani Ltd), the provider of the Ellowena website and services. By using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

DEFINITIONS AND KEY TERMS

Cookie: Small data files stored by your browser, used for analytics and preferences.
Company: Refers to Forvani Ltd, registered in England and Wales, Company Number 16511557, with registered office at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK.
Country: Refers to the United Kingdom.
Device: Any internet-connected device such as a phone, tablet, or computer.
Service: The services provided by Ellowena as described in these Terms.
Third-party service: Advertisers, partners, or other external providers integrated into the website.
Website: The Ellowena site, available at www.ellowena.com.
You: A person or entity using our services.

RESTRICTIONS

You agree not to:
License, sell, rent, or distribute the website or its content.
Modify, reverse engineer, or create derivative works of the website.
Remove or obscure intellectual property notices belonging to Ellowena or its licensors.

RETURN AND REFUND POLICY

By placing an order at Ellowena, you agree to our [Return Policy] and [Shipping Policy]. If you are not satisfied with your purchase, please contact us at contact@ellowena.com. Returns are accepted within 30 days of delivery, under the conditions specified in our Return Policy.

YOUR SUGGESTIONS

Any feedback, comments, or suggestions provided to Ellowena shall remain the exclusive property of Ellowena. We are free to use and implement such suggestions without credit or compensation.

YOUR CONSENT

By using our website, registering an account, or making a purchase, you consent to these Terms of Service.

LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of those websites. Your use of such sites is governed by their own terms and policies.

COOKIES

Ellowena uses cookies to improve performance and enhance user experience. Cookies can be disabled in your browser, but some functionalities of the website may be affected.

CHANGES TO TERMS

We may revise these Terms of Service at any time. Updates will be published on this page with a new effective date. Continued use of our website after updates constitutes acceptance of the revised Terms.

MODIFICATIONS AND UPDATES

Ellowena reserves the right to modify, suspend, or discontinue the website or any part of its services without notice. Updates and enhancements may be released periodically, and continued use of the website constitutes acceptance of such updates.

THIRD-PARTY SERVICES

Our services may integrate third-party content or platforms. Ellowena is not responsible for the accuracy, legality, or safety of third-party services. Your use of third-party services is at your own risk.

TERM AND TERMINATION

These Terms remain in effect until terminated by either party. Ellowena may suspend or terminate your access to the website at any time, without prior notice, if you violate these Terms.